Thursday, May 3, 2007

profesionalism in IT Support

Professionalism in IT...
Last week i bring my father fujitsu notebook to an computer service center..
but ALAS...damn it...
he said he could fix it....so i ust leave him be...
but then in the afternoon he cant determine when the notebook will be done....
its a damn frustatingly time for my father at that time because he really need it for his e-learning study of lemhamnas(national security of indonesia?)...

hell we dont need the exact time, just the approximation....
but damn he said "i cant promise bacause iam afraid to promise then i failed to fix the computer at that time i promise"....
My father : "How months that will it takes?" (joking)
IT support : "If you want to take it then just take it"
in indonesia we called it songong or arogant

you know the saying that goes like this "customer is the king"?
hell i guess in that place that saying mean nothing..he threaten the customer...
damn it if at that time there are any of computer services open near my house....if it werent for my father than i just leave that place...when to other place.

he underiestimated us...he threatened uss... and he dont have any professionalism.
it is just like when your boy got sick and when you ask the doctor about when your son will be recovered then he answer "I dont know(saya tak dapat memperkirakannya)"

damn it

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